Installing Student Printers on Windows

More information regarding where and how to print can be found at Printing & Print Costs.

Install Printers

Note: You must have administrator privileges to your computer to perform this process. Work computers that you do not have full installation rights to may require additional steps.

1. Confirm that your personal computer is connected to eduroam Wi-Fi.

2. One at a time, download and run the installers.

2nd Floor HP Student Printers (D2.12, E2.11, E2.12)

A303 Printers

2. Click Install. When it finishes, click Finish.

How to Print
Note: When sending print jobs on campus, your laptop must be on eduroam.
To print in color, you must print from a computer in A3.03 or D2.12.

Print from your laptop or a lab desktop.
B&W printing:
D2.12, E2.12, and E2.11, prints to 2nd Floor HP Student Printers.
A303-02

Colored printing:
D2.12 prints to 2nd Floor HP Student Printers
A303-01
A pop up window will appear. Enter your Anderson username and password.
Go to the print release station, the touch panel near the printer in the desired room.
On the print release station, log in with your Anderson username and password.
Choose which jobs to print. All jobs not printed will disappear from the queue within 8 hours.

Common issue with installing the printers

If you have an aggressive antivirus program installed (McAfee, Norton, etc.), the installer may be blocked from working correctly. You'll see a message that certain parts of the installer failed. The solution to this is to pause the active scanning or live scanning of your antivirus. Most let you disable this for a short time (15 minutes, etc.). If you don't know how to do this for your specific antivirus program please find official documentation from the website of the antivirus program. Once you've turned off the scanning feature try reinstalling the printers.

Uninstall Printers

Windows 10

1. Go to Start > Settings > Devices > Printers and Scanners. Click on the desired printer(s) to remove > Remove device.

2. Go to Start > Settings > Apps & features. Click on Pharos > Uninstall.

Windows 7/8.1

1. Go to Start > Control Panel > Devices and Printers. Right-click on the desired printer(s) to remove > Remove device.

2. Go to Start > Control Panel > Programs and features. Click on Pharos > Uninstall.