Installing Student Printers on Windows
Install Printers
Note: You must have administrator privileges to your computer to perform this process. Work computers that you do not have full installation rights to may require additional steps.
1. One at a time, download and run the installers.
2nd Floor HP Student Printers (D2.12, E2.11, E2.12)
A303 Printers
2. Click Install. When it finishes, click Finish.
Common issue with installing the printers
If you have an aggressive antivirus program installed (McAfee, Norton, etc.), the installer may be blocked from working correctly. You'll see a message that certain parts of the installer failed. The solution to this is to pause the active scanning or live scanning of your antivirus. Most let you disable this for a short time (15 minutes, etc.). If you don't know how to do this for your specific antivirus program please find official documentation from the website of the antivirus program. Once you've turned off the scanning feature try reinstalling the printers.
Uninstall Printers
Windows 10
1. Go to Start > Settings > Devices > Printers and Scanners. Click on the desired printer(s) to remove > Remove device.
2. Go to Start > Settings > Apps & features. Click on Pharos > Uninstall.
Windows 7/8.1
1. Go to Start > Control Panel > Devices and Printers. Right-click on the desired printer(s) to remove > Remove device.
2. Go to Start > Control Panel > Programs and features. Click on Pharos > Uninstall.