Mimecast
Mimecast Personal Portal
Within the Mimecast Digest (sent twice daily at 7am and 1pm if you have held messages), there will be a link to access your Mimecast Personal Portal.
The portal is one of Mimecast's end-user applications which provides access to your mailbox and the ability to send, receive and manage emails from any device with an internet connection.
Access the portal at any time from the link in your Digest to review your quarantine list and perform the same actions as within the digest email, if preferred.
Accessing your Personal Portal
You can access all of your held/blocked emails within your Personal Portal using the link labeled "Personal Portal" in your Mimecast Digest email or using the following link: https://login.mimecast.com/m/portal/login/#/login
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Log in using Domain (enter your full Anderson email and ANET Password)
Note: Do not enter your email alias address if you have one. You must enter your official Anderson email address.
- Set up 2FA (be sure to add your country code before your phone number [+1]).
- Confirm authentication and log in.
Why are messages held?
There are various reasons why a message may be on hold. These could be based on spam, attachment, or content examination policies designed to prevent unwanted emails from reaching your inbox. The Personal On Hold viewer allows you to view emails that have been held and decide if you want to release them or reject them. If you do not release or reject a message from the hold queue within 14 days, it is automatically removed.
Select The Advanced button (ellipses) to view options for your messages.
On Hold message options
The following options are available for your messages:
Releasing a message
To release a message:
- Select the Advanced icon.
- Select Personal On Hold from the menu.
- Filter the list of messages by subject, to, from or reason.
- Select one or more messages.
- Click on the Release icon and select one of the following desired actions:
Rejecting a message
To reject a message:
- Select the Advanced icon.
- Select Personal On Hold from the menu.
- Filter the list of messages by subject, to, from or reason.
- Select one or more message.
- Click on the Reject icon and select one of the following desired actions:
Moderated On Hold
The Moderated On Hold viewer works in a similar way to the Personal On Hold viewer but will display emails held for other users. For example, you may be able to manage held emails for a colleague or your manager. The only difference is this user cannot block or permit users or domains. This functionality must be enabled by your administrator and, by default, will not show any emails.
Managed Senders
The Managed Senders view is accessed via the Advanced tab in the menu.
Add a blocked or permitted sender
To add an address to your blocked or permitted sender list:
1. Select the Blocked or Permitted menu item.
2. Select Add Permitted or Add Blocked.
3. Enter one or more email addresses and/or domains into the box.
• Separate multiple addresses/domains with a space (e.g., usera@domain1user.com domain2.co.uk).
• Multiple entries are only enabled on the blocked or permitted sender lists.
4. Select Add, then Permit or Block.
Remove an entry from your blocked, permitted or auto permitted senders list
To remove an address from your blocked, permitted or auto permitted sender list:
1. Click either the Blocked, Permitted or Auto Permitted menu item.
2. Select the email address you want to remove.
3. Select Remove.